Thirdzy

Boosting Conversion Rates with Strategic UX Improvements

Thirdzy is a wellness brand offering science-backed sleep supplements designed to help people wake up refreshed. With a rapidly growing customer base, Thirdzy wanted to ensure the buying experience on their website aligned with the quality of their brand.

We helped them turn a confusing purchase interface into a streamlined, high-converting experience.

A

Results

58.83% Increase in Conversion Rate – We redesigned their buy box to reduce confusion, boosting conversions from 1.5% to 2.47%
Revenue per Visitor Up 51.8% – Clearer pricing and purchase paths helped raise revenue per visitor from $1.39 to $2.11
Higher Add-to-Cart Rates and Total Sales – Simplifying the decision process created stronger engagement across the board
B

The Challenge

Thirdzy came to us in early November 2024 looking to boost on-site conversions. Despite strong product demand, their site’s buy box was a pain point — visitors struggled to understand the pricing structure between subscription and one-time purchase options. This confusion stalled buying momentum and limited their overall revenue growth.

C

The Strategy

We knew we had to simplify the most critical part of the customer journey — the point of purchase. Here’s how we approached it:

  • Redesigned the buy box to display subscription and one-time options side-by-side, including pricing, discounts, and shipping offers
  • Clarified value comparisons by reducing unnecessary clicks and making incentives obvious at a glance
  • Eliminated friction in the decision-making process to help users to complete their purchase with confidence

In just a few months, our updates transformed Thirdzy’s product page performance — driving a meaningful lift in conversion and revenue without additional traffic or ad spend.

Ready to Increase Your Conversion Rate?

If you’re seeing drop-off at the point of purchase, let’s talk. We can help turn that hesitation into revenue — just like we did with Thirdzy.

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